- DOGWOOD PET HOSPITAL
- HOSPITAL SERVICES
- FOR OUR CLIENTS
- DOGWOOD PET RESORT
- RESORT SERVICES
FREQUENTLY ASKED QUESTIONS
Here are answers to some questions that we are frequently asked. If you have additional questions that aren't covered here, please feel free to call Dogwood Pet Resort at 815-398-7387.
The Pet Resort is open Monday to Friday from 7:00am to 6:00pm. On Saturdays we are open from 8:00am until 1:00pm, and on Sundays from 3:00pm until 6:00pm.
2. What forms of payment do you accept?
Cash, Check, MasterCard and Visa
3. What are your kennels like?
Our dog kennels are all indoor and climate controlled. The dogs are walked 3 times daily while they are boarding.
4. May I bring my pet's food?
Yes. We recommend that you provide your pet's usual food as sudden diet changes can cause stomach upsets. Please label all food containers with your last name, your pet's name and the feeding instructions. If you prefer, we feed NutriSource Chicken and Rice adult formula; weight management and puppy formulas are available on request.
5. Should I bring my pet's bed and dishes?
No. Blankets, beds and dishes are provided for all boarders.
6. May I bring my pet's favorite toy?
You may bring a toy, but we cannot be responsible for loss or damage. If you pet has a "super favorite" toy, we suggest leaving it at home. A suitably large Nylabone is also acceptable, but we do not accept rawhide chews or bones.
7. Will you give my pet's medications?
Yes. We are happy to give your pet any needed medications. There is no additional charge. We do require that the medications are labeled with your last name, your pet's name, the name of the drug, and the prescribed dose.
1. How can I get my dog into doggy daycare?
Fill out an application; once it is completed, we will schedule a canine evaluation. If your dog gets along well with the other dogs and is happy with us, we will set up your appointments for daycare may register your dog for regular daycare attendance from one to five days per week.
2. What are daycare hours?
Monday through Friday, you may drop off your dog any time after 7:00 am and pick up no later than 6:00 pm. Daycare is not available on weekends or holidays.
3. What activities are available for daycare dogs?
Interacting with the staff, playing ball and fetch, socializing with other dogs.
4. What are the requirements?
Your dog must be at least 6 months of age.
Must have current inoculations against rabies, distemper and bordetella.
Must be spayed or neutered.